Can I have 2 EBT cards?
Louisiana EBT Card [2020 Guide] (German)
If you have a Louisiana EBT (Louisana Purchase Card) card and have questions about your card, you've come to the right place.
This in-depth guide will tell you everything you need to know about your Louisiana Purchase Card, including how to replace lost cards, sign up online to check your balance, EBT discounts and perks you didn't know about, restaurants serving EBT in Louisiana how to use your EBT card to shop for groceries online and much more.,
This post on Louisiana EBT card covers:
- What is Louisiana EBT?
- How do I apply for EBT in Louisiana?
- What can I buy with Louisiana EBT?
- How do I check my Louisiana EBT card balance?
- Louisiana EBT Deposit Schedule
- Which restaurants accept EBT in Louisiana?
- Louisiana EBT phone number
- Is there a Louisiana EBT app?
- Louisiana EBT Discount and Perks
- Amazon Prime EBT Discount (50% DISCOUNT ON Prime)
- How do I replace my lost Lucianaebt card?
- Louisiana EBT FAQs
What is Louisiana EBT?
An EBT card (electronic benefits transfer) is a plastic card that acts like a debit card that is used to distribute public support services.
The Louisiana EBT Card, also known as the Louisiana Purchase Card, is used to deliver benefits such as grocery stamps (SNAP Benefits), Kinship Care Subsidy Program (KCSP) and the Family Independence Temporary Assistance Program (FITAP).,
Once approved for grocery stamps or any of the programs listed above, you'll receive your benefits on a Louisiana EBT card every month.
How do I apply for EBT in Louisiana?
There are three ways to apply for SNAP EBT in Louisiana:
You can also apply in person to your local Children's Family Department & Family Services (DCFS). For the nearest DCFS office in your area, click here.
You can also call the Louisiana DCFS information line (1-888-524-3578) and have an application sent to you that you can fill out and return to your local DCFS office.
For more information on Louisiana food stamps, eligibility, and income limits, click here.,
The video below, from Louisiana DCFS, does an excellent job of explaining the process of applying for Louisiana Food Stamps benefits and how the EBT process works.
What can I buy with the EBT?
Your EBT card works like a debit card. It can be used to purchase groceries from grocery stores, convenience stores, and some farmers markets and co-op food programs.
The USDA, which runs the Food Stamps program, has strict guidance on what you can and can't buy with SNAP benefits, fish and shellfish
Here's What Your Snap Advantages CANNOT Buy:
- Alcoholic drinks
- Tobacco products
- warm meals (prepared for immediate consumption)
- Non-food items
- pet foods
- paper products
- medicines and vitamins
- household supplies
- grooming items
Can I use The EBT to Buy Groceries Online ?,
If you're a Louisiana SNAP EBT cardholder, soon you will be able to use your EBT card online to buy groceries for delivery! This is good news for Louisiana food stamp recipients.
In 2017, the U.S. Department of Agriculture (USDA) announced a pilot program of online EBT purchases. The program allows EBT cardholders to purchase groceries online for delivery or collection.
Currently, the EBT - Online Purchase Program spans 19 states - another 18 states will join the program in the coming weeks., This rapid expansion was the government's response to the coronavirus pandemic (COVID-19).
The expansion of the program will provide low-income households with access to fresh, nutritious food while at home and beyond.
How do I check my Louisiana EBT card balance?
How to check the balance on your Louisiana Purchase Card.
Option 1-Check your last receipt
The first option to check your Louisiana EBT card balance is to check your last receipt., This is the easiest and fastest way to find the current balance on your Louisiana EBT card.
Your balance will be listed at the bottom of your last grocery store or an ATM receipt. You should get used to keeping your most recent EBT receipt, this way you'll always have a quick way to check your balance before you shop.
Option 2 - Check your balance online
The second option to verify your Louisiana EBT card balance is online through the ConnectEBT website.
To log in, click here and then enter your ID and password as shown below., Once logged in, you will be able to view your current account balance and transaction history.
If you don't have a ConectEBT account, follow the steps in this article to create an account under “How to Register for a ConnectEBT Online Account”.
Option 3 - Check by phone
The final option to verify the balance on your Louisiana EBT card is by phone. Call the EBT customer service number (1-888-997-1117) on the back of your card. The customer service hotline is available 24 hours a day, 7 days a week.,
After the call, enter your sixteen (16) digit EBT card number and you will hear your current account balance (your current account balances).
Louisiana EBT deposit plan
The Louisiana EBT Card or Louisiana Purchase Card contains the food aid benefits assigned to you each month., Onth
Once your benefits are paid into your account, your Louisiana EBT card can use them to purchase Eligible Groceries., For a full list of Approved Foods, see Approved Grocery Brand List here.
Which restaurants accept EBT in Louisiana?
The Restaurant Meals Program is a federal program that enables qualified elderly, disabled and homeless food stamp recipients to purchase food at authorized restaurants. Any state or county can sign up for the restaurant program.
The aim of the program is to expand access to food for those who do not have space to store and cook food, who may not be able to prepare food or who may not have access to a grocery store.,
Unfortunately, the state of Louisiana does not currently participate in the Restaurant Meals program. We will update you as soon as the state joins the program.
Louisiana EBT phone number
Here is the number to call when trying to reach Louisiana EBT customer service:
You can call 24 hours a day / 7 days a week
You can call the Louisiana EBT phone number if:
- Your card is lost or stolen.
- Your card is not working.
- You want to change your PIN because you forgot it or when someone else knows your PIN.,
- You want to find out how much you have left in your account.
- Debited for a purchase, but you don't get the food, or
when you were charged too much for what you bought.
- You have other questions or problems.
How to Use Your Louisiana EBT Card to Buy Groceries
Here are the steps you'll need to take in order to use your Louisiana EBT Card to purchase foods on the Food Stamp List from approved retail locations.,
Before shopping, check your balance using one of the following methods as detailed above:
- By looking at your last receipt
- You can also call customer service, toll-free at
- Finally, you can go online to check your balance.
This balance is most of what you can spend on your card.
How to buy groceries with your card.
Bring your groceries to the cash register.
Depending on the business, you may need to separate your eligible foods from unauthorized foods.,
Swipe your card through the point of sale (POS)
Terminal or give your EBT card to the clerk.
Enter your four-number personal identification
Number (PIN) on the keyboard. The terminal will
show * * * * instead of the numbers you entered.
Press the Enter key.
The clerk enters the purchase amount. If the
- The amount is correct, press the "OK" or "YES" button.,
You will receive a copy of a printed receipt that shows:
- Business name and address
- Amount of your purchase
- Your account balance for the new food stamp benefits
Please keep your receipt so that you know your new account balance the next time you shop.
Please note that you cannot be charged a fee for using your food stamp benefits.
is there a Louisiana EBT app?
Unfortunately, there is no mobile app made by the state of Louisiana for EBT cardholders.,
We will post an announcement on this website as soon as one becomes available.
Louisiana EBT Discount and Perks
Your Louisiana Purchase EBT Card gives you access to the following discounts, freebies, and perks.
Amazon Prime EBT Discount
If you have an Amazon EBT card, you can sign up for Amazon Prime EBT Discount now and receive all of the great benefits of being a Prime member at a fraction of the cost.
Amazon wants to make Amazon Prime membership more affordable for low-income households.,
Regular Amazon Prime membership is $ 12.99 per month. However, if you have an EBT card, you can get a Prime membership for $ 5.99. That is over 50% discount on the regular price.
The table below shows how the EBT and Medicaid discount on Amazon Prime compares to the other Amazon Prime memberships.,
Sign up for Amazon Prime discount
If you are currently on grocery stamps / EBT cardholders, and your income is below a certain level, you can qualify for free or low-cost home or cell phone service for you or a member of your family through the Federal Lifeline program, which is almost serves 13 million Americans.
The Lifeline program helps reduce monthly phone and Internet service costs. Eligible customers will receive a minimum of $ 9.25 on their monthly bill. You can only use Lifeline for phone or Internet services, not both.,
Discounted Cell Phone Services
The following is a list of wireless carriers participating in the Lifeline program in the state of Louisiana., 754-6543
Discounted Home Phone Services
Below is a list of the home phone providers participating in the Lifeline program in the state of Louisiana., 1
Free Admission with EBT Program
One of the great benefits of the Louisiana EBT Card is access to great tourist, cultural, educational, and adventure museums - including zoos, aquariums, and many more.,
This is free with the EBT program, also known as the Museum for All.
The Louisiana museums listed below all offer $ 3.00 free for individuals and families who have an EBT card and valid form of photo identification.
Offer includes up to four people per EBT card, which means that if you have a family of 4, you can use your Louisiana EBT card to get the discounted special rate or free entry for all four members. ,
We recommend calling the museum first before you go - so you can find out what the special rate for EBT cardholders is (whether free entry or $ 3).
See the list of Louisiana free entry with EBT program sites.
How do I replace my lost Louisiana EBT card?
If you've just realized your Louisiana EBT card is lost or you just don't know where it is, we should be able to help you get a replacement card.,
The first thing to do if you find your Food Stamps card is lost, stolen, or not working is to call Louisiana EBT Card Customer Service.
Report a lost, stolen, or damaged Louisiana Purchase Card
If your card is lost, stolen, or damaged, call EBT Customer Service immediately at 1-888-997-1117.
Instructions on what to do when you call
First, when you call the customer service number above, you will be asked to enter your card number.
Do not enter your card number or press any keys. You will be asked to enter your card number again.,
Do not re-enter your card number or press any keys. You will then be asked to press one to report your card as lost, stolen, or damaged.
Press the 1 key on your phone. As soon as you have reported this, your EBT card will be deactivated so that the benefits can no longer be used by anyone.
You should usually receive your new card in the mail within five days (excluding Sundays and public holidays).
Call as soon as possible
We encourage you to call the customer service number as soon as possible so that your account can be secured, especially if you think the card has been stolen.,
This way you don't risk losing the money currently in the account.
When you call customer service, they will confirm your mailing address before mailing the card to ensure that the current address is saved.
You can use the same pin that you used on the previous card unless you choose a new pin with the new card.
How long does it take to get a replacement Louisiana EBT card?
Your replacement card will be mailed to you and it will take 7-10 business days to arrive.,
However, unlike exchanging a credit card or debit card, you won't be able to expedite your EBT card or get a tracking number for the card.
In addition, there is no way to get a replacement EBT card on the same day.
You will not be able to use your EBT balance while waiting for your card to arrive. There is no way to manually enter the card number at retail locations and online, and even when shopping online on Amazon, you will need to enter your card CVV number to complete the transaction.,
Therefore, unfortunately, you have to wait until your card has arrived before you can use the credit on your EBT account.
Replacement card not arrived?
If you've requested a replacement Louisiana EBT card and it hasn't arrived in the mail after 5-7 business days, here is a possible reason.
If you have previously changed your address and have not updated your EBT account, this is probably why your card did not arrive.,
That's because your new card will be sent to your old address and if it's emails that can't be forwarded, the card will likely be returned to the card issuer, which means you'll have to wait longer to get the receive newly issued card, further delaying your ability to purchase the groceries you need.
You can fix this by calling the Louisiana EBT customer service number and updating your mailing address so your new card can be sent to the correct address.,
Louisiana EBT FAQs
Here are the most frequently asked questions about Louisiana EBT.
I don't have my EBT benefits this month
If you haven't received your benefits this month, you should contact your local Louisiana DCFS office for help. For the DCFS County Office near you, click here.
The ATM didn't give me the money I requested, but it took it from my cash benefits. What am I doing?
You should call the EBT Card Customer Service phone number 1-888-997-1117.,
You will be provided with instructions on how to file a claim.
Note that the bank or ATM owner will not be able to give you the missing cash. You must go through the claims process with EBT customer service.
How can I set up or change my EBT Card PIN?
To set or change your PIN, call the Louisiana EBT Card toll-free number at 1-888-997-1117
You can set up a PIN over the phone.
Can I help someone else shop with my EBT account?
Yes, you can set up an Authorized Representative (AR) to help you shop with your EBT card.
However, the AR has its own card with its own account number and PIN.
The EBT system can keep track of which card is being used at any time. The AR has access to your entire benefit account.
Note that it is not possible to limit the access of the AR to a lower amount.
However, you can choose the accounts that the AR has access to.,
If you don't want him or her to have access to all of your benefits, it is possible to limit the AR's access to either your food benefits or cash benefits if you wish.
Ask your county caseworker about setting up an Authorized Representative (AR).
Can I use my Louisiana EBT Card in other counties and other states?
Your Louisiana EBT card will work in any store in the state that accepts SNAP / EBT benefits.
In addition, you can use your card in the other 49 states in the United States, as well as the District of Columbia, the US Virgin Islands, and Guam.,
However, if you are not sure, ask the store manager.
Currently, Louisiana EBT cardholders cannot use their EBT cards in Puerto Rico.
If I don't get all of my Louisiana EBT benefits this month, will I lose them?
No. If I do not use all the benefits that you received this month, they will remain in the EBT account and you can use these benefits in the following months.
What happens if the ATM doesn't return my EBT card?
Occasionally, an ATM will not return your EBT card, in most cases this will occur if you do not remove your card from the ATM within a certain amount of time.
In some cases the bank will return your card if you present proper identification.
However, in many cases, even if you request the return with proper identification, the bank will destroy the card.
If your card cannot be returned, you should request a new card by calling Customer Service at 1-888-997-1117.
Louisiana EBT Map Summary
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